I Promised Beauty Natural Hair Salon Policies

Welcome to I Promised Beauty Natural Hair Salon! We are committed to providing exceptional services and creating a positive experience for all our clients. To ensure a smooth and enjoyable visit, please take a moment to review our salon policies:

1. Appointments:

  • We highly recommend scheduling appointments in advance to secure your preferred time slot.

  • Walk-ins are welcome, but availability may be limited.

2. Cancellations and Rescheduling:

  • We understand that plans may change. Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.

  • Late cancellations or no-shows may be subject to a cancellation fee.

3. Punctuality:

  • Please arrive on time for your appointment to ensure you receive the full service.

  • If you are running late, kindly inform us, and we will do our best to accommodate you. However, we may need to modify the service duration.

4. Consultations:

  • We offer complimentary consultations to discuss your desired look, hair condition, and any concerns you may have.

  • Feel free to ask questions and provide feedback during the consultation to ensure we meet your expectations.

5. Pricing:

  • Our service prices are based on various factors, including hair length, thickness, and additional treatments.

  • A detailed price list is available, and our stylists will discuss the cost with you during the consultation.

6. Children's Policy:

  • We love children but ask that you make childcare arrangements during your appointment to maintain a relaxing atmosphere for all clients.

7. Satisfaction Guarantee:

  • We strive for excellence and want you to leave our salon satisfied. If you have any concerns about your service, please inform us within 72 hours, and we will address it promptly.

8. Product Returns:

  • Products may be returned within 14 days of purchase, unopened and in their original packaging, with a valid receipt.

9. Payment:

  • We accept cash, credit/debit cards, and other accepted payment methods.

  • Gratuities are appreciated but not mandatory.

10. Salon Environment:

  • To maintain a peaceful atmosphere, we kindly request that you silence your mobile devices during your visit.

  • Smoking is strictly prohibited within the salon premises.

Thank you for choosing I Promised Beauty Natural Hair Salon. We look forward to providing you with excellent service and making your salon experience enjoyable. If you have any questions or concerns, please don't hesitate to ask our friendly staff.